PPT Slide

V/P

M

CSAT

P

V/P

M

CSAT

P

V/P

M

CSAT

P

V/P

M

CSAT

P

HA

EN

ES

NS

KEY to EMPLOYEES

HA: Hourly Associate

NS: Nonexempt Salaried

EN: Exempt Nonsupervisory

ES: Exempt Supervisory

KEY to DOMAINS

V/P: Value or Profit

CSAT: Customer Satisfaction

P: Productivity

M: Motivation

Perceived Linkage

Differences in the Vision of the Business©

The analysis shows where

additional work is needed

to improve alignment of

the company’s vision. In

this case, half of the wage

groups have an oddly dis-

connected view of how the

business works!

©Copyright 1999 Employee Motivation and Performance Assessment Inc. All rights reserved.

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