PPT Slide
Six Linkages Could Be PERCEIVED As Driving Good Performance
CSAT: Customer Satisfaction
4 WAGE GROUPS ARE EXAMINED
NS: Nonexempt Salaried staff
EN: Exempt Nonsupervisory staff
ES: Exempt Supervisory staff
Rather than simply asking
employees to tell us what
they think drives performance
in their company, we examine
actual intercorrelations, so
that we can come closer to
seeing what they actually